FISCAL® Simulator Screen Shots
On this screen, the user enters labels for the strategies to be simulated.
Three alternative strategies are under consideration in this example (up to 10 in each session).
The firm could 1) work on better training of service reps on technical product issues, 2) hire more service reps, or 3) better train employees to be empathetic with customers experiencing problems.
Use the buttons below to navigate through the screen shots.
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