FISCAL® Simulator Screen Shots
On this screen, the user indicates which of the "key driver" attributes Strategy 1 is specifically intended to impact. In this example, a redesigned product training program is expected to improve customer perceptions for the attribute "technical knowledge of service reps" by ½ of a rating point, on average. Any level of perceptual change can be simulated, either positive or negative. Also, the user can simulate multiple attributes changing simultaneously if desired.
Use the buttons below to navigate through the screen shots.
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