Founded in 1931, Burke is an international leader in decision support services. We are committed to quality, honesty, and integrity in all endeavors.
As one of the founding members of the Council of American Survey Research Organizations (CASRO), Burke demonstrates its commitment to clients and to the public by adhering to a mandatory Code of Standards and Ethics for Survey Research. This adherence includes respecting the voluntary nature of research participation and taking steps to protect respondents' identities. Burke also monitors the privacy policies of other industry organizations and works to conform to common standards of ethical practice. Burke seeks to avoid any actions that might bring Internet research into disrepute or reduce confidence in its findings.
Safety, Use and Disclosure of Personal Information
Burke collects or obtains personal information such as name, mailing or email address, and phone numbers, but only for the purposes of conducting research. We take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into "due account" the risks involved in the processing and the nature of the personal data.
We also take reasonable steps to limit processing to the purposes for which it was collected, and ensure that personal data is reliable for its intended use, accurate, complete, and current. We retain personal information for as long as needed for the purpose of conducting the study, analyzing data, and verifying the results, and adhere to the protection and use of it as long as we retain such information.
We may share this information with others to assist with the research process, understanding our potential liability in cases of onward transfer to third parties. We may also be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Persons contacted for participation in a research study are always given an opportunity to opt-out of a study and to have their number added to our Do Not Call lists. Individuals also have the right to access, correct, or delete their personal data, and may submit such requests via email, phone or mail using Burke's contact information below.
Privacy Protection Laws
Burke abides by all relevant legislation (both international and national) relating to data protection and other topics. In addition to being under the enforcement authority of the Federal Trade Commission for protection of individually identifiable information, Burke has committed to abide by the following legislative directives:
Health Insurance Portability and Accountability Act (HIPAA)
Burke is familiar with HIPAA and has worked with health care providers and other covered entities as their Business Associate on strategies for conducting marketing research in such a way as to meet these guidelines.
We can reassure our clients and respondents that Burke has implemented a number of administrative, physical and technical safeguards which strictly control access to patient information and enable us to preserve respondent confidentiality.
EU-U.S. Privacy Shield Framework
Attn: Senior Vice President, Research Solutions
500 West 7th Street
Cincinnati, OH, 45203
Burke has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles CASRO PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by Council of American Survey Research Organizations (CASRO). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.casro.org/?page=pscomplaintcasro for more information and to file a complaint.
Burke is under the enforcement authority of the Federal Trade Commission to adhere to the EU-US Privacy Shield Framework. It may be possible, under certain limited conditions, for European Union individuals to invoke binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.
Online Privacy Protection
We place the same high value on the trust of the people who use our Web site. Therefore we want you to know what our policy is regarding information we obtain from you while you are visiting our site.
We use software-tracking packages to collect information about how you use our site. This includes what parts of the site you visit and how long your visits last. We use this information to make improvements to our site. These data are used only in aggregate and contains no personal identification information. We do not disclose, sell, trade or rent any information obtained in this way to outside parties. We may disclose certain aggregate data, such as the number of visitors in a given time period or the most frequently accessed pages, to others.
Like many companies, we use "cookie" technology on our site. These cookies may tell us whether you have visited our site before or are a new visitor and what material on our site you have viewed. The cookies we use do not collect any personal identification information or extract any information from your computer. The help option on most browser toolbars will tell you how to prevent your browser from accepting new cookies, or to have the browser notify you when you receive a new cookie or how to disable cookies all together.
Children's Privacy Protection
Burke understands the importance of protecting children's privacy, especially in an online environment. The Site is not intentionally designed for or directed at children 13 years of age or younger, and Burke will not intentionally collect or maintain information about anyone under the age of 13.