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Browsing Tag employee insights

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    Are Millennials Loyal?

    NOVEMBER 2019 by Heather Sutphin, Burke, Inc.; Jaci Jarrett Masztal, Burke, Inc.; and Gabrielle Bosché, Millennialsolution.com Millennials, as the stereotype goes, are in it for themselves. This is ...

    On October 1, 2020 / By Jeff Johns
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    Maintaining Productive Habits in a Post-WFH World

    by Madison Gillespie With nearly half a year spent in a quarantined, working-from-home situation, we’ve had to adjust our definition of what constitutes “normal” life. As we have ...

    On September 25, 2020 / By Jeff Johns
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    What Keeps Your CEO Up at Night?

    by Bill Barnes In my time on the client side, I was fortunate enough to be part of a Best in Class Customer Experience Benchmark Group. It was ...

    On September 10, 2020 / By Jeff Johns
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    So What… Now What

    How the AI/ML Tools of Today are Changing the Game in Customer Experience – if Implemented Correctly. by Bill Barnes Earlier in my career as the Global Voice ...

    On June 9, 2020 / By Jeff Johns
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    Work Life in COVID-19: Employees Adapt to a New Normal

    By Jaci Jarrett Masztal, PhD, and Heather Sutphin, PhD There is no denying that COVID-19 has impacted our day-to-day lives in almost every aspect. Social distancing is the ...

    On May 26, 2020 / By Jeff Johns
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    Staying Positive, Staying Connected

    by Sara Wells For a company like Burke, where the majority of the team typically works side-by-side in a shared office space, the work-from-home mandate brought about by ...

    On May 20, 2020 / By Jeff Johns
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    Overcoming Silos through Customer Centricity

    by Jaci Jarrett Masztal & Bill Barnes Recent survey results from Econsultancy (Davis, 2017) show that 40% of company employees report they aren’t adequately supported by their colleagues due to ...

    On January 2, 2020 / By Jeff Johns

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